Privacy policy

This privacy policy applies to all business processes in Hair1, hereinafter referred to as the Controller.

The statement provides information about data processing carried out by the Controller and sets out the purposes and means of the processing, as well as data processing we do on behalf of our customers based on their instructions.

Processing of personal data is necessary in order for us to fulfill our contractual obligations and serve you as a customer. The personal data may also be used for the following purposes: Sales, contact with customer service, marketing, information, bookkeeping.

In the case of marketing via e-mail/SMS, explicit consent is obtained in advance.
By providing us with your personal data, you consent to the practices and conditions described in this privacy policy.
If you have any objections to our processing of personal data, you also have the right to complain to the Norwegian Data Protection Authority.

Data controller:
Hair1
Arbos gate 2 A
0568 Oslo, Norway

E-mail: team@hair1.no
Website: www.hair1.no

What personal data we collect and why we collect it

Comments and reviews
When visitors post comments/reviews on the website, the information provided in the comment form is stored, in addition to the IP address of the visitor and the visitor's browser version. This is done to avoid frivolous comments.

An anonymous text string generated on the basis of your email address (also called a “hash”) may be sent to the Gravatar service to check if you have an account there. Gravatar's privacy policy can be found here: https://automattic.com/privacy/. After your comment has been approved, your profile picture will be visible to everyone in connection with your comment.

• Media

If you upload images to the website, you should avoid uploading images that contain information about where they were taken (EXIF GPS). Visitors to the website can download and extract such information from images on the website.

• Information cookies

If you post a comment on this website, you can ask us to remember your name, e-mail address and website. This information is stored in a cookie and is there to make things easier for you. You will then not have to re-enter this information the next time you post a comment. These cookies expire after one year.

If you have an account and log in to this website, we create a temporary cookie to determine whether your browser supports its use. This cookie contains no personal data and disappears as soon as you close your browser.


When you log in, cookies are created that store your login information and the choices you have made about how content is displayed. Cookies with login information expire after two days, while those with display choices last for one year. If you check the “Remember me” box, your login information will be stored for two weeks. If you log out of your account, these cookies will disappear.

• Embedded content from other websites

Articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the website from which the embedded content originates.

These websites may collect information about you, use cookies, embed third-party tracking systems and monitor what you do via this embedded content.This includes tracking your actions through the embedded content if you have an account and are logged into the website.

Who we share your information with and how long we keep information about you
If you leave a comment/review, the comment and information about the comment will be stored indefinitely. This is so that we can recognize follow-up comments and approve them automatically instead of putting them in a queue where they have to be approved manually by an editor.

For users who register on this website, personal data that they provide in their user profile is also stored. All users can view, edit and delete their own personal data (with the exception of usernames) at any time. The website's administrators can also view and edit this information.

Your rights regarding the information we hold about you

If you have an account on this website or have left comments, you can request an export file containing the personal data we hold about you. This includes any information you have provided to us. You can also request that we delete any personal data we hold about you. This does not include information we are required to store for administrative, legal or security reasons.

Where we send information about you

Visitors' comments may be checked through an automatic spam comment detection service.

Information that is collected

Information may be registered and stored when you register at www.hair1.no, when you are in contact with sales and support either via email, chat or when you use our services.

Where do we store information about you - and where do we share information about you with others?

Subcontractors
The controller also uses services provided by third parties. Here is an overview of subcontractors where information may be stored.

Gsuite by Google: Gsuite by Google is used, among other things, to manage emails and documents (G Drive). Information is stored in these systems, and e-mail correspondence or documents may be stored at Gsuite by Google.

Omnisend: Omnisend is used for email marketing or sending newsletters. Name and email may be shared with Omnisend.

Google Analytics: Google Analytics is used to analyze traffic. IP addresses and visitor patterns are stored.

Posten/Bring: We send packages with Posten/Bring and thus share information related to shipping such as name, phone number and address.

Vipps: When our store solutions are used together with Vipps, cookies are set by Vipps. More information on Vipps' pages.

Communication via e-mail and SMS

As a customer with us, you will be able to receive emails and SMS about your customer relationship. For example, we will send you emails/SMS in connection with orders you have placed, SMS with tracking number, forgotten password, information about your customer account, etc. This is defined as legitimate interest and consent will not be requested.

We also use e-mail for marketing and communication. As a customer of the Controller, you will periodically receive newsletters as long as you have given an active consent to this. It is possible to unsubscribe from newsletters by clicking on the unsubscribe link in the emails.

Access and rectification

You have the right to access the information that is registered about you. Access can also be obtained by sending a request to team@hair1.no. If the registered information is incorrect or incomplete, you can demand that the information be corrected in accordance with the Personal Data Act.

Storage and deletion

Information that is no longer necessary for the purpose for which it was created is deleted from our systems.

Information about the use of cookies
A cookie is a small text file that is stored on your computer.

We use cookies to remember logins, passwords in encrypted form, to improve the user experience and as part of our marketing to new customers.

When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while persistent cookies can remain on your computer for up to a year. If you want to know more about cookies, please visit http://www.aboutcookies.org.

Consent to the use of cookies

According to Norwegian law, you have automatically consented to us storing cookies on your computer if you allow this through your browser settings.

If you have any questions, please contact us at team@hair1.no